In regards to shipping and local deliveries, please note, we cannot take responsibility for incorrect addresses and unsuccessful delivery attempts. We do NOT ship to PO Boxes. Please be sure you double check your addresses and make sure your recipient is aware of the delivery or someone will be available to receive it. We are shipping and delivering perishable items, so we do not want it sitting under your welcome mats.
No, at this time there are some items we cannot ship, usually decorated items with buttercream, such as: Sheet cakes Cupcakes Dip decs Tiered cakes Some products can only be shipped overnight, so even if you choose ground or home delivery , we will try to reach out to you to modify your order.
The date you select is the date your package will SHIP, not arrive. If you would like your package to arrive on a specific date you must choose overnight or second day. Home and ground shipping does not guarantee any arrival date. We ship Monday-Thursday. IMPORTANT: If you would like your baked goods to be fresh, please select overnight or second day delivery. If you do not choose this option, there is a possibility that your package could sit in a warehouse overnight. We currently do not ship internationally, but we do ship to all 50 states (fyi, Alaska and Hawaii tend to cost a little more). Three Brothers Bakery will take the utmost care packaging and handling items needing refrigeration in insulated packaging. Some breads, cookies and pies do not require the insulated packaging. Please be sure the recipient will be home to receive their perishable package. In most cases the shipper (currently we use FedEx) will release packages if the recipient is not home, however there are some instances where release is not possible (apartment building with no access, unsafe area, etc…). Three Brothers Bakery will not be responsible for items delivered but not opened, packages released, or packages that spoil because recipient was not in and shipper was unable to release. Please make sure someone will be there to accept the package.
No.
Shipping cost is based on the weight of your order and will vary based on type and amount of product(s) ordered.
Online orders - Credit cards will be charged once your order is reviewed and approved by our staff. Orders called into our store - Credit cards will be charged on the day your order is shipped.
We, Bobby and Janice Jucker, co-owners of Three Brothers Bakery, have fought back after every disaster to befall our family owned bakery. We come from a history of survivorship – beginning with the founders’ liberation during the Holocaust. As many know, Hurricane Harvey brought four days of rain and over fifty inches of rainfall. It was a life changing storm. Harvey was our 4th flood, plus we survived and rebuilt after Hurricane Ike and a small fire at an inopportune time – during the Christmas holiday season. After each disaster, decisions have to be made – whether it is about a home or a business. In order to pay off our disaster loans from Hurricane Harvey, we decided to stay open during Passover. Because we are Jewish, we are required to close during Passover, and with such a debt we cannot afford to do so anymore. Eighteen months after Hurricane Harvey and on the eve of Three Brothers Bakery’s 70th Anniversary, we were informed by the Houston Kashruth Association (HKA) that our Kosher license had been rescinded. Although we know we will lose some customers, we are planning to continue doing things the same way in the baking department for most products. For those most important items, i.e., breads and non-dairy products will be the same, just without supervision. We are hopeful that there are some Kosher clientele that will be satisfied with that compromise. There is also a plan in the works to begin a corporate catering business to make up the lost revenues and feel certain we can grow with this new line of business. The Kosher clientele in Houston, Texas, has changed over the years. For 55 years, Three Brothers Bakery was considered Kosher for all, but then a “not Kosher enough” movement came to town, and slowly the bakery lost a large part of the Kosher business. Couple the previous with the fact that many younger people do not keep Kosher. Additionally, since Harvey, many of the Kosher institutions are having to make some tough financial decisions, and the Bakery cannot compete with lower quality, machine-made, and high-volume competitors which are now selected due to cheap pricing. Three Brothers Bakery is a scratch bakery making everything by hand using the best quality ingredients. We are very sad about this decision. It was a gut-wrenching decision, but we employ sixty-five people and have to think about the mouths they feed. Because of Hurricane Harvey, this is what we have to do to survive—it’s better than the alternative. We plan to do much the same as before, for now, but we understand if you are not comfortable bringing our products into your home. If you eat out, we hope you will come have coffee and a nosh with us. We are in the process of removing the word kosher and parve from our descriptions, and our goal is to have them all removed by May 15, 2019. After that date, if you find any reference to the product being kosher, please let us know. - Bobby and Janice Jucker
No.
Yes, please contact the manager of the Braeswood store at 713.666.2253
Yes! We offer both non-dairy and dairy products.
Yes. We offer sugar free cheesecake and brownies.
Challah Small Square, Chocolate Challah Loaf, Cinnamon Challah Loaf, Mini Raisin Challah, Onion Biale, Onion Board, Plain Twist Challah, Poppyseed Twist Challah, Raisin Twist Challah, Sesame Twist Challah, Chocolate Bobkah, and Cinnamon Bobkah.
Yes. Please be sure to review the CONTAINS statements to see which allergens are contained in certain products. We cannot guarantee our products will be nut or nut-oil free. We use soybean oil, flour, milk and eggs in our bakeries. If you or someone who would eat our product has a food allergy, it is your decision whether or not to eat the product and we cannot be held responsible.
At our three Houston bakeries and online, we accept Visa, Mastercard, American Express, Discover and bank debit cards. We also accept cash in all three of our bakeries in Houston. We do not accept checks.
Yes. Please visit our Corporate Gifting page for more information.
Please see our refund/return policy at this link: https://3brothersbakery.com/return-refund-policy/