Frequently Asked Questions

Any questions you have about our products can be answered by our store staff. Should you have a question about custom cakes you may be referred to one of our cake consultants. We strive to make all memories we create for you perfect, but on the rare occasion where we might have missed the mark, please be sure to let us know by contacting us here or by calling one of our store locations.

Note About Shipping and Local Delivery

In regards to shipping and local deliveries, please note, we cannot take responsibility for incorrect addresses and unsuccessful delivery attempts. We do NOT ship to PO Boxes. Please be sure you double check your addresses and make sure your recipient is aware of the delivery or someone will be available to receive it. We are shipping and delivering perishable items, so we do not want it sitting under your welcome mats.